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Iain Broome

Sheffield, UK

Freelance content designer and founder of Clear Language Club.

49 posts

Posts by Iain Broome

7. Content treasure trove Newsletter

The ultimate grammar guide, writing for older people, a super-simple guide to plain English, and how to write about actions.

At some point, I will stop saying thank you for sharing Plain English Weekly, but today is not that day. There are 422 of you receiving this! Thank you for sharing!

Look out for a very short survey in an upcoming edition of this newsletter. I'd love to know what sort of content you might find useful next. A podcast? An online course? Live and recorded webinars? The world is our plain English oyster.

Don't forget you can just reply to this email and share your thoughts, suggestions and exciting secrets too.

That's it. Enjoy the links...

Iain

πŸŽ“
I run plain English training workshops with all sorts of teams in various organisations. Email iain@verymeta.com if you'd like to know more about how they work.

Grammar Rules: The Ultimate Guide

Grammarly is a useful tool that checks your writing for bad spells and stuff. But the company blog is also a content treasure trove of handy information, including this giant guide to pretty much every word-related term or phrase you can think of. Punctuation. Syntax. It's got the lot.


South Tyneside Council's super-simple plain English guide

Many local council's in the UK will now include a web page that explains their policy on clear language. This example from South Tyneside is deliciously concise and provides a near-perfect introduction to the world of plain English.


Guidelines for age-inclusive communication [PDF 165KB]

Apologies for linking straight to a PDF, but I can't find the content on an actual web page. The good news is these guidelines from Changing the Narrative give you some great tips for writing about age and for older people.


How to write about actions and their effects

First of all, you should read Adobe's guidelines on inclusive language. And then in the page on writing with visuals, you'll find a short table that shows some examples of how to write actions. Things like, 'Enter email' instead of 'Type email address', as the user may not be typing if they are using a screen reader.


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Join a growing community of 400+ plain language champs and start getting advice and resources that help you write clearer, more accessible content.

6. Accessibility essentials Newsletter

Introduction to web accessibility, writing about disabilities, making text and documents accessible, and a handy readability tool.

6. Accessibility essentials
Photo by Compare Fibre / Unsplash

It was another bumper week for new subscribers to Plain English Weekly and there are almost 400 of you now signed up! I am extremely grateful to you for sharing it with your various pals and colleagues. Thankyoooo!

One thing you need to know though... I am a prize wally.

I've been asking you to reply to these emails not realising I hadn't pressed all the right admin buttons. If you did reply to previous emails, I did not get your message! Sorry, sorry, sorry.

The good news is I have now fixed the problem and your message should come through without any issues. Please do feel free to resend! Another sorry!

Enjoy this week's links...

Iain

πŸŽ“
I run plain English workshops with teams from all sorts of organisations. Email iain@verymeta.com if you'd like to know more about how they work.

An introduction to web accessibility

Plain English is all about using clear language to make content easier to read and understand for everyone. But it's just one part of making accessible websites.

If you work in content and want to get a better grip on web accessibility essentials, I strongly recommend this introduction from the World Wide Web Consortium (W3C). It's very much one for your bookmarks.


WCAG 2.2 and what it means for you

If you do know your web accessibility onions, then you may be aware that the latest version of the Web Content Accessibility Guidelines (WCAG) was released earlier this month.

In this blog post, Craig Abbott does a smashing job of explaining what's changed and why it matters. A lot of the changes are quite technical, but there is plenty in there for us content folk too, including this:

3.2.6 Consistent Help means that you should keep your support options in the same place on every page. For example, phone numbers, links to 'contact us' or buttons to open chat, if they're in the same place all the time, people can find them easily when they run into issues.

Makes sense!


How to make your text and documents accessible

From using heading styles and QR codes to writing meaningful link text, this is a super page of guidance on the University of Kent's website. This is also a good time to tell you that I once wrote about how to write good hyperlinks too.


How to write about disabilities and conditions

This guidance is part of the NHS digital service manual and will help you use inclusive language when writing about disabilities. There are some really simple changes you can make that will have a big effect.


Test the readability of a web page

This does what it says on the tin and in my brief testing, seems to be pretty accurate? Just give it a URL or paste in some text and you'll get a score out of 100 and an expected reading age for your content.

I should say that I found this on Scott Oakley's Content Design Toolkit Trello board, which is packed with things I know you'll enjoy.


Fourth Wall Content Podcast

Finally this week, I'm happy to share my pal Robert Mills' shiny new podcast! It's an interview show, but the idea is to really dig into a very specific audience. The first episode is a chat with Lauren Tormey from the University of Edinburgh about her work on improving the digital experience for student visa applicants.

Also, shh! Don't tell anyone, but there is a rumour going round that I might be on a future episode. Word is I may be talking about my experience writing guidance content for special guardians and other kinship families.


The test of good writing is whether you can convey to your readers exactly what you intend to convey.
Ernest Gowers

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5. It takes practice Newsletter

Why clear language matters, teaching active and passive voice, writing for accessibility, how to shorten sentences

Toot toot! We have made it to 300+ subscribers and we're only on issue five of Plain English Weekly. Thank you so much for sharing it with your pals!

This week, I'm a world away from my usual content design work. Instead, I'm producing the official podcast for the Trans Pyrenees ultra-distance cycling race. It's quite the change of scenery from word-wrangling!

After that, whisper it quietly (the very best way to whisper), I might be looking for my next freelance content gig. I very much enjoy receiving emails about exciting projects, so do get in touch if you fancy a chit chat.

Finally, before I get the heck out of your way, what are you up to? I'd love to know more about what you do and why you're into plain English.

Feel free to reply to this email!

Iain

πŸŽ“
Quick note to say I run exciting plain English workshops with teams from all sorts of organisations. Email iain@verymeta.com if you'd like to know more about how they work.

Making the case for clear language

This is super stuff from Nia Campbell at Content Design London. It's full of useful distinctions and information and a follow up to the International Organization for Standardization (ISO) launching its first plain language standard

The bit about whether we should use the term 'plain' or 'clear' language caught my eye! I fussed for ages over whether I should call this newsletter Clear Language Weekly. In the end, I went for Plain English Weekly instead because I felt it was the more recognised phrase. People know it as a thing.

But as you may have spotted, I do generally prefer 'clear language' when I talk about the practical act of – you know – writing clearly.


How to use the active or passive voice

Guess what my 11-year-old twins are doing for their homework this week? They had to go through this ace web page all about the active and passive voice. It includes examples, videos and quizzes. I very much of approve of clear language in schools, though it would be great to see more about how it benefits people.


Mailchimp's guide to writing for accessibility

Writing clearly is just one part of making sure web pages are accessible to as many people as possible. Mailchimp's internal guides are always a handy reference tool and this one on accessible content is a good place to start.


5 easy ways to shorten your sentences

When I run plain English workshops, people often find it more difficult to shorten sentences than they first expect. There's a real knack to it. It takes practice. But the tips in this Outwrite blog post will help you get started.


Want to Create Inclusive UX Content? Avoid These Words

Lots of useful advice in this blog post by Chinwe Uzegbu, published on UX Planet. These are the small details that make a significant difference if you want to write in a way that does not exclude or alienate people.


New reader?

Join a growing community of 325+ plain language champs and start getting advice and resources that help you write clearer, more accessible content.

4. Passive voice alert Newsletter

The difference between active and passive voice, alt text on social media, readable emojis and useful tools for content folks.

Well that was a lovely week in the world of Plain English Weekly. We've gone from 100 to 250+ subscribers in no time at all. Thank you to everyone who shared it with their internet pals. Much appreciated!

I'm not going to faff around for too long here, as it's my twin boys' birthday today and there are important things to do. Needless to say, enjoy the links below and again, feel free to forward this on or post it to your socials.

Go find something useful...

Iain

PS Here is my LinkedIn profile and freelance website if you want to learn more about me and whatever the heck it is I do.

πŸŽ“
I run plain English workshops with teams from all sorts of organisations. Email iain@verymeta.com for more information.

What Passive Voice Is and When to Use It

'Prefer the active voice' is one the principles of writing in plain English. The way I approach this in workshops is to first help people understand the difference between active and passive voice. You know you've got it when you can be on passive voice alert without it feeling like a chore.

If you can easily spot the passive voice, you're in a pretty good position to make a decision about whether it should be active instead. In most cases, active is your best option. But not always, as this Grammarly blog post points out.

Check out the accompanying video too. It's pretty good, though I reckon it makes things a bit more complicated than they need to be!


Accounts Acing Alt Text on Social Media

Adding alt text to an image is a way of describing its content and meaning in an alternative format. Enjoy these examples from Holly Tuke, who has gathered a collection of organisations and individuals doing alt text well on social media.

Here's a good introduction to alt text on GOV.UK.


How to use readable, accessible emojis

Love 'em or hate 'em, it's fair to say emojis are now part of many people's everyday communication. If you find yourself popping the odd emoji into your copy, make sure you are doing it in the best possible way.


Tools for content strategists and designers

Lauren Pope is a content strategist who shares an ace newsletter for content folk. She's also very kindly put together this marvellous list of apps and other tools that will help you do your very bestest content work.


Templates: collection of content production templates for Airtable

Do you know Airtable? It's basically sexy spreadsheets that you can also turn into apps. It can do lots of things, but I've used it mostly for planning projects and even the odd prototype. These templates are a good introduction and could be a great addition to your content toolkit.


New reader?

Join a growing community of 250+ plain language champs and start getting advice and resources that help you write clearer, more accessible content.

3. Persuade the doubters Newsletter

Why plain language is for everyone, designing a style guide people will use, and the book for all budding content designers.

We're on issue three of Plain English Weekly already and there are now almost exactly 100 of you fine people subscribed. Thank you, thank you!

I promise I won't bang on about it every week, but the best way for this newsletter to grow is if you share it with other likeminded souls. If you get chance, please forward the emails and send people to the website to subscribe. I will happily give you three invisible biscuits in return. Imagine!

On to this week's links...

Iain

πŸŽ“
I run plain English workshops that help teams of all sizes start writing content in clear language. Email iain@verymeta.com if you'd like to know more and we can have a chit-chat.

Plain Language Is for Everyone, Even Experts

One web page (and associated video) full of useful advice, information and practical things you can do to improve your writing. The thrust of the piece shows why the people who might typically argue against clear language are, in fact, wrong. You can use this to persuade the doubters you find in your own work.


How to design a style guide that people actually use

Some useful insight here from Angela Moore writing on the excellent Scroll blog. If you've ever needed a style guide or you have one and no one uses it, this is a really good place to start.

Allow me to share a tip of my own. It sounds silly, but there is one style guide of mine that got used the most. I knew it would make a huge impact if everyone embraced it, but there was low digital maturity in the team. So I printed hard copies out and put them on everyone's desks.

It worked because they could see it right there in front of them and watch each other use it as a reference document. Within a few months, they were adding new stuff to the guide themselves and gradually we all moved to the digital version, which was collectively kept up to date. Win!


GOV.UK style guide - A to Z

Of course, if you don't have a style guide for your organisation, you can always borrow some good advice from elsewhere. My freelance work is currently in the public sector on projects in local and national government, so the GOV.UK style guide is more or less my best pal at this point.


Noun vs Verb: What’s the Difference?

If you don't mind me saying so, I am pretty good at writing in clear language. But can I remember all the different types of verb, noun and any other linguistic reference without checking Google? Nope. Nope I can't.


Book: Content Design by Sarah Winters

If plain English is part of your role as a content designer, chances are this book needs no introduction. It's the authority on content design and sits on my desk next to me every day. If you write web content of any kind, I recommend you get a copy for your desk too.


"Being clear in your language is the fastest route to making someone else understand what you are trying to communicate. Nothing else."
Sarah Winters, Content Design

New reader?

Join a growing community of 100ish plain language champs and start getting advice and resources that help you write clearer, more accessible content.

2: One person at a time Newsletter

Who plain English benefits, ideal sentence length, and a tool that identifies complex writing.

2: One person at a time
Photo by nina lindgren / Unsplash

Thank you for subscribing to Plain English Weekly and welcome to the second issue ever. Share it with the world! Forward the email!

I want to be short and to the point with these intros so you can get to the good stuff quickly. But I also want to get to know you a little better, if that's okay?

Clear language works across all sectors and subjects. So, if you don't mind me asking, what do you do and how does plain English fit into your work?

You can reply to this email. If you want to go public, you can leave a comment on the web version. Just use your email to sign in.

That's it!

Iain

πŸŽ“
Quick note to say I run exciting plain English workshops with teams from all sorts of organisations. Email iain@verymeta.com if you'd like to know more about how they work.

How to improve your writing with plain English

An absolutely smashing guide from the team at Scope, who do a brilliant job of creating accessible content. The principles here are all great and repeat much of the advice in the free guide from the Plain English Campaign. But it's the section on who plain English benefits that I really recommend.


Sentence length: why 25 words is our limit

This post on GOV.UK is from 2014 but the benefits of writing shorter sentences remain the same today. One other thing that I always emphasise when running training sessions is one idea per sentence. It forces you to think about what you are trying to say and helps get the word count down.


The joy of plain language; my Bob Ross inspired approach to content design

A good article by Jonathan Vaughan from the Royal National Institute for Deaf People. I like the section on reading age as well as the idea of thinking about and writing for one person at a time.


Principles that guide our content design and communications in Funeralcare

It's all well and good using clear language, but you still have to get the right tone and choose the right words. It's even more important when writing about difficult or sensitive topics. The Co-op team do lots of great work and this piece by lead content designer, Helen Lawson, is a fine example.


Tool: Hemingway Editor

Want robots to tell you when your writing is too complex? That's more or less what Hemingway has been doing for years. I don't use it personally, but I know a lot of people who do include it in their daily writing process.


"That's all we have, finally, the words, and they had better be the right ones."
Raymond Carver

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Join a growing community of clear language champs and start getting advice and resources that help you write clearer, more accessible content.