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NewsletterContent journey mapping, user research with disabled people, designing for people who are deaf, and plain language versus plain English.
Content journey mapping, user research with disabled people, designing for people who are deaf, and plain language versus plain English.
A guide to Figma, how to name services, accessible visual content, and the effect of AI on accessible communications.
Writing for people aged 50+, using braille for accessible information, good form design and a useful readability tool.
Designing for people with autism, using specialised language, not 'owning' the words, and some AI label testing.
User stories, content portfolios, words to avoid, navigating AI and a post on trauma-informed content design.
Redesigned directory of 170+ bookmarks, content for people with limited English, an information architecture case study.